Recent Cross Cultural Management Business White Papers, Webcasts and Case Studies - BNET.com

Recent Cross Cultural Management Business White Papers, Webcasts and Case Stu...
Recent Cross Cultural Management Business White Papers, Webcasts and Case Studies | BNET

Cross Cultural Management In The Age Of Globalization
Globalization is reshaping our modes of thinking and ways of behaving and fostering national cultural changes in many societies. In the age of globalization national cultures, regional cultures, organizational cultures, and so on do not seem to only collide with each other; they are inspiring each other, learning from each other, coexisting within each other, and they are creating new cultures together. Whereas politically defined nation-states and traditional values are still playing important roles, MultiNational corporations (MNCs), global NGOs, individuals and various cultural groupings roaming within and beyond national boundaries are becoming increasingly visible change agents in the reshaping of the new identity of cultures. The purpose of this paper is to obtain the latest knowledge of international cross-cultural management in the age of globalization.
Challenges Indian Offshore Teams Face In Working With Americans
As the foremost "Hot spot" for America's offshoring and offshore outsourcing of technology and business services functions today, India presents an important case study of differences in business culture. In the course of years of giving seminars to both American and Indian teams working together, the author have found recurring themes and incidents that point to underlying cross-cultural differences in mindset, values and approach to business interactions. Once you get past the more obvious mutual adjustment issues of time zones, logistics, work and holiday schedules, accents, names and language (American vs. Indian English), there are five elements of American business culture that pose special challenges for Indian teams interacting with their American counterparts - whether in the ITO, BPO or call center environment.
Cultural Vs. Operational Issues In Offshoring
You've established your offshore center. You've navigated the initial transition hurdles. You have competent management in place at both ends. You've hired, oriented and trained the first hundred employees. The work has started to flow between the onshore and offshore teams. No major catastrophe has occurred in terms of missed deadlines, botched projects or information security breaches. As the start-up phase of your offshore undertaking comes to a close, you're breathing a sigh of relief. But now complications arise as you scale up and move into the next phase. Your strategy is to grow the offshore center from a hundred employees to several thousand over the next couple of years.
Cross-Cultural Risk Factors In Offshore Outsourcing
When companies decide on an offshore outsourcing strategy, select service providers and plan their onshore-offshore integration, due diligence and risk assessment is normal part of the process. Until recently however, systematic attention to the cross-cultural dimensions of risk assessment has been rare. With mergers and acquisitions, corporate culture compatibility and potential issues arising from differences in national cultures are more widely acknowledged as predictors of success than they are with outsourcing arrangements. In both kinds of business relationships, however, identifying and addressing the "Soft" risk factors has been neglected in favor of the more easily identified financial and legal factors. Research shows that cultural mismatch and failure of cultural integration lead to poor strategic alignment, communications and are key reasons why business relationships fail.
Improving The Cross-Cultural Competency Of Offshore Teams
Training in "Soft skills" is no longer as undervalued in India as it used to be. Growing numbers of Indian companies are coming to realize that the ability of their employees to communicate and interact more effectively is an important competitive factor. American companies in India are also showing more keenness to develop the business and leadership skills of their Indian employees and to move gradually from the cheap labor or staff augmentation model to one where the Indian operation is a value-adding center of excellence. But how are offshore teams in India being trained to improve their cross-cultural competency?
GoToMeeting Corporate for Collaboration
Extending your reach, reducing costly travel and increasing productivity are critical for ensuring your organization's success. Achieve these objectives easily and securely with Citrix GoToMeeting Corporate, the only collaboration solution for online meetings that brings together simple operation, fast performance and an unlimited usage licensing model.
BigBand Networks Orchestrates Greater Productivity with Citrix Managed Services
"Since deploying GoToMeeting Corporate, we have seen a decrease in the average length of our company meetings because they're so much more productive." - Eugene Alfaro, Director of Global ITS Services, BigBand Networks BigBand Networks, a leading provider of broadband multimedia platforms for video, voice and data, uses GoToMeeting Corporate for weekly staff meetings with employees in California, Massachusetts and Israel, as well as for cross-team and departmental collaboration.
Collaborate and communicate with customers and colleagues in real time
To keep your business moving forward, keep everyone on the same page. Start with the IBM Interactive Collaboration eKit. You'll learn how to help teams create, share and edit documents in real time, with real savings in time and money -- and to communicate with each other more effectively, improving productivity. The eKit is a set of materials that look at collaboration from different angles and outline various approaches to tackle challenges. Seven whitepapers cover topics ranging from simplifying business communications to tapping the collaboration intelligence of your business network. Learn how to collaborate better now. Get your eKit today!
Working Together from a Distance: Best Practices for High-Performance Virtual...
How do you empower geographically dispersed teams to work well together and equip leaders for success in an increasingly virtual workplace? Organizations that have successfully implemented an online workplace will tell you that communicating clearly is the key to remaining competitive. Listen to this TechRepublic Webcast as Debra Dinnocenzo, President of VirtualWorks!, and Kineon Walker, Product Marketing Manager for Citrix Online, discuss guidelines for establishing an e-communication culture that will ensure success for your virtual team. Hosted by TechRepublic moderator James Hilliard, this Webcast explores how you can: Cultivate critical skills for effective virtual interactions - for both individuals and teams Run effective and productive online meetings, minimizing delays and mistakes Establish guidelines for an e-communication culture to ensure the success of your virtual team
Cross-Cultural Management Discourse
During the last two decades, which have witnessed a growing internationalization and globalization of businesses, there has been an increased urge among organizations to improve their knowledge about cultural differences between nations, and thus a growing demand for normative models dealing with cross-cultural issues in business, with the underlying assumption that such models could serve as competitive devices in the conquest of the global market. This trend has allowed cross-cultural management to establish itself as a significant research field. Studies in this field are usually characterized by a comparative nature and a main interest in contrasts between different cultural - and usually national - contexts. This papers aim is not to merely repeat the already formulated criticisms concerning ontology, epistemology and methodology outlined in the paper.

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